FAQs

Arbor Village

Have a question about our facility? We have the answer. Check out these FAQs and give us a call today for more information!

  • What types of services does Arbor Village provide?

    Arbor Village offers comprehensive services including residential accommodations, meal provision, utility coverage, laundry facilities, housekeeping, property maintenance, and personalized assistance with daily activities such as dressing, bathing, and medication management.

  • What is the typical living arrangement in an assisted living facility?

    Residents typically reside in studio apartment-style rooms within a communal setting. This arrangement allows them to engage in social activities and access support services as needed.

  • Can you accommodate residents with chronic conditions?

    Yes, our facility is equipped to support residents with various chronic conditions, including but not limited to diabetes, Parkinson's disease, Alzheimer's disease, and dementia.

  • What are the admission criteria for Arbor Village?

    Our admission criteria include specific age requirements. Additionally, we are bound by our licensed capacity and cannot exceed a certain number of residents.

  • What is the staff-to-resident ratio?

    We maintain a sufficient number of staff members to provide appropriate care for each resident. While the exact staff-to-resident ratio may fluctuate, it is generally higher than in more independent living environments to ensure adequate support.

  • How do you ensure resident safety and security?

    We implement various safety measures including controlled entry points, emergency response systems, and regular safety drills to ensure the security and well-being of our residents.

  • Can family members be involved in the care process?

    We welcome family involvement. Family members are invited to participate in social activities and can communicate with our staff regarding their loved one's care.

  • What types of activities are available for residents?

    Our activity program encompasses a range of options including intellectual, physical, social, and spiritual events. We often incorporate resident input when planning these activities.

  • How does you handle medical emergencies?

    We have established protocols for managing medical emergencies, which include having trained staff on-site and access to medical services. However, please note that we typically do not provide more than three hours of nursing care per week.

  • How are resident satisfaction and happiness tracked?

    We employ various methods to assess resident satisfaction and well-being, including conducting surveys and organizing small group discussions.
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